Understanding the Dynamics of the Value Chain (Operations

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Language: English

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Creating and sustaining competitive advantage in either manufacturing or service firms is both complex and difficult, and a number of giant organizations have been humbled in recent times, apparently unable to do just that. ROLE AND OBJECTIVES OF OPERATIONS Key questions • What role and contribution should the operations... function play in achieving strategic success? • What are the performance objectives of operations and what are the internal and external benefits which derive from excelling in each of them?

Pages: 127

Publisher: Business Expert Press (January 25, 2013)


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