The Nonprofit Sector in the Developing World: A Comparative

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In high-income countries, 98 per cent is processed. FCR (First Call Resolution): Percentage of incoming calls that can be resolved without the use of a callback or without having the caller call back the helpdesk to finish resolving the case. A failure on either the server end or client end results in data not being transmitted. Each of these technology patterns represents a series of pieces within the solution that map to business or technology solutions. Last accessed 11 Oct 2012. 3. (MA) Millennium Ecosystem Assessment Board. 2005.

Pages: 320

Publisher: Manchester University Press (July 15, 1998)

ISBN: 0719053862

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